Shipping Policy
Shipping and Handling Policy for Debi's Tack Boutique, LLC Effective Date: August 10, 2025 This Shipping and Handling Policy explains the terms for shipping and handling orders from Debi's Tack Boutique, LLC ("we," "us," or "our") placed on debistackboutique.com (the "Site") or through other sales channels. By ordering, you agree to these terms.
1. Order Processing Time Orders are processed within 2-3 business days (excluding weekends and holidays) from purchase. Processing times may be slightly longer during periods of high order volume. Any significant delays will be communicated via email or phone.
2. Shipping Methods and Costs Shipping Carriers: Orders are shipped via carriers such as UPS, FedEx, and USPS. Shipping Options: Various shipping options are available during checkout, including standard, expedited, and potentially overnight services, depending on location and items ordered. Shipping Costs: Shipping charges are calculated at checkout based on weight, dimensions, destination, and shipping method. Tracking Information: A shipment confirmation email with a tracking number will be sent once the order ships, allowing monitoring of delivery status.
3. Buyer's Responsibility for Insurance and Damage/Loss Risk of Loss: The buyer assumes the risk of loss and title for all products purchased from Debi's Tack Boutique, LLC upon delivery of items to the shipping carrier. Recommended Insurance: For high-value items, such as saddles and merchandise exceeding $200.00, it's advised to purchase additional shipping insurance to protect against loss, theft, or damage during transit. Insurance Availability: Shipping carriers typically offer options for supplemental insurance beyond their standard coverage. Evaluate these options based on the value of the order. Damaged or Lost Shipments: Debi's Tack Boutique, LLC is not liable for products damaged or lost during shipping. File claims directly with the shipping carrier for damaged or lost orders. Retain all packaging materials and damaged goods when initiating a claim. International Shipping: The customer is solely responsible for customs duties, taxes, and other fees imposed during or after international shipping.
4. Incorrect Shipping Addresses and Refused Delivery Shipping addresses provided at checkout are validated to ensure accuracy with the USPS. Contact will be attempted for address updates if the address cannot be validated. Orders will be canceled and refunded if a valid address cannot be obtained. Delays or losses resulting from incorrect shipping information provided by the buyer are not the responsibility of Debi's Tack Boutique. Orders refused upon delivery may incur additional fees or be returned, and the original shipping cost will not be refunded.
5. Modifications to this Policy This Shipping and Handling Policy may be updated periodically to reflect changes in practices or legal requirements. Updated policies will be posted on the Site.
6. Contact UsFor questions or concerns about this Shipping and Handling Policy or shipping practices, please contact:Email: Debistackboutique@gmail.com